/* ============================================
   DESTEK SİSTEMİ (SUPPORT SYSTEM) CSS
   ============================================ */

/* Günlük Limitler Kutusu */
.support-limits-box {
    background: linear-gradient(135deg, #e74c3c 0%, #c0392b 100%);
    padding: 15px;
    border-radius: 10px;
    margin-bottom: 20px;
    box-shadow: 0 4px 15px rgba(0,0,0,0.3);
}

.support-limits-title {
    color: #fff;
    text-align: center;
    margin: 0 0 15px 0;
    font-size: 16px;
}

.support-limits-table {
    width: 100%;
    border-collapse: separate;
    border-spacing: 10px;
}

.support-limit-cell {
    padding: 12px;
    text-align: center;
    background: rgba(255,255,255,0.1);
    border-radius: 8px;
}

.support-limit-cell.available {
    border-left: 4px solid #27ae60;
}

.support-limit-cell.unavailable {
    border-left: 4px solid #e74c3c;
}

.support-limit-icon {
    color: #fff;
    font-size: 18px;
    display: block;
    margin-bottom: 8px;
}

.support-limit-count {
    color: #fff;
    font-size: 24px;
    display: block;
}

.support-limit-label {
    color: #fff;
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: 1px;
}

.support-limit-info {
    color: #fff;
    font-size: 12px;
    text-align: center;
    margin: 10px 0 0 0;
    opacity: 0.9;
}

/* İstatistikler Kutusu */
.support-stats-box {
    background: linear-gradient(135deg, #1e3c72 0%, #2a5298 100%);
    padding: 20px;
    border-radius: 10px;
    margin-bottom: 30px;
    box-shadow: 0 4px 15px rgba(0,0,0,0.3);
}

.support-stats-title {
    color: #fff;
    text-align: center;
    margin: 0 0 20px 0;
    font-size: 18px;
}

.support-stats-table {
    width: 100%;
    border-collapse: separate;
    border-spacing: 10px;
}

.support-stat-cell {
    padding: 15px;
    text-align: center;
    background: rgba(255,255,255,0.1);
    border-radius: 8px;
}

.support-stat-cell.pending {
    border-left: 4px solid #f39c12;
}

.support-stat-cell.answered {
    border-left: 4px solid #27ae60;
}

.support-stat-cell.completed {
    border-left: 4px solid #3498db;
}

.support-stat-cell.closed {
    border-left: 4px solid #95a5a6;
}

.support-stat-icon {
    font-size: 20px;
    display: block;
    margin-bottom: 8px;
}

.support-stat-icon.pending { color: #f39c12; }
.support-stat-icon.answered { color: #27ae60; }
.support-stat-icon.completed { color: #3498db; }
.support-stat-icon.closed { color: #95a5a6; }

.support-stat-count {
    font-size: 28px;
    display: block;
}

.support-stat-count.pending { color: #f39c12; }
.support-stat-count.answered { color: #27ae60; }
.support-stat-count.completed { color: #3498db; }
.support-stat-count.closed { color: #95a5a6; }

.support-stat-label {
    color: #fff;
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 1px;
}

/* Buton Container */
.support-btn-container {
    text-align: center;
    margin-bottom: 30px;
}

/* Butonlar */
.support-btn {
    display: inline-block;
    padding: 12px 25px;
    border-radius: 25px;
    text-decoration: none;
    font-weight: 600;
    font-size: 14px;
    text-transform: uppercase;
    letter-spacing: 1px;
    transition: all 0.3s ease;
    border: none;
    cursor: pointer;
}

.support-btn i {
    margin-right: 8px;
}

.support-btn-create {
    background: linear-gradient(135deg, #4CAF50 0%, #45a049 100%);
    color: white;
    box-shadow: 0 4px 15px rgba(76, 175, 80, 0.3);
}

.support-btn-create:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(76, 175, 80, 0.4);
}

.support-btn-back {
    background: linear-gradient(135deg, #2196F3 0%, #1976D2 100%);
    color: white;
    box-shadow: 0 4px 15px rgba(33, 150, 243, 0.3);
}

.support-btn-back:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(33, 150, 243, 0.4);
}

.support-btn-disabled {
    background: linear-gradient(135deg, #95a5a6 0%, #7f8c8d 100%);
    color: white;
    box-shadow: 0 4px 15px rgba(149, 165, 166, 0.3);
    cursor: not-allowed;
    opacity: 0.7;
}

/* Limit Uyarısı */
.support-limit-warning {
    color: #e74c3c;
    margin-top: 10px;
    font-size: 13px;
    text-align: center;
}

.support-limit-warning i {
    margin-right: 5px;
}

/* Ticket Listesi */
.support-ticket-list {
    background: #2a2a2a;
    border-radius: 10px;
    overflow: hidden;
    box-shadow: 0 4px 15px rgba(0,0,0,0.3);
}

.support-ticket-header {
    background: linear-gradient(135deg, #34495e 0%, #2c3e50 100%);
    padding: 15px;
    border-bottom: 1px solid #444;
}

.support-ticket-header h3 {
    color: #fff;
    margin: 0;
    font-size: 16px;
}

.support-ticket-table {
    width: 100%;
    color: #fff;
    border-collapse: collapse;
}

.support-ticket-table thead tr {
    background: #333;
    border-bottom: 2px solid #444;
}

.support-ticket-table th {
    padding: 15px 10px;
    text-align: left;
    font-weight: 600;
    color: #4CAF50;
}

.support-ticket-table tbody tr {
    border-bottom: 1px solid #444;
    transition: background 0.3s ease;
}

.support-ticket-table tbody tr:hover {
    background: rgba(76, 175, 80, 0.1);
}

.support-ticket-table td {
    padding: 15px 10px;
}

/* Status Badge */
.status-badge {
    padding: 6px 12px;
    border-radius: 15px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    display: inline-block;
}

.status-badge.pending {
    background: #f39c12;
    color: #fff;
}

.status-badge.answered {
    background: #27ae60;
    color: #fff;
}

.status-badge.completed {
    background: #3498db;
    color: #fff;
}

.status-badge.closed {
    background: #95a5a6;
    color: #fff;
}

/* Priority Badge */
.priority-badge {
    padding: 6px 12px;
    border-radius: 15px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    display: inline-block;
}

.priority-badge.low {
    background: #95a5a6;
    color: #fff;
}

.priority-badge.normal {
    background: #3498db;
    color: #fff;
}

.priority-badge.high {
    background: #e67e22;
    color: #fff;
}

.priority-badge.urgent {
    background: #e74c3c;
    color: #fff;
}

/* Form Stilleri */
.support-form {
    background: linear-gradient(135deg, #2c3e50 0%, #34495e 100%);
    padding: 30px;
    border-radius: 12px;
    box-shadow: 0 8px 20px rgba(0,0,0,0.4);
    position: relative;
    z-index: 10000;
}

.support-form-header {
    background: linear-gradient(135deg, #1e3c72 0%, #2a5298 100%);
    padding: 20px;
    border-radius: 10px;
    margin-bottom: 30px;
    box-shadow: 0 4px 15px rgba(0,0,0,0.3);
}

.support-form-title {
    color: #fff;
    text-align: center;
    margin: 0;
    font-size: 18px;
}

.support-form-description {
    color: #ccc;
    font-size: 14px;
    margin: 10px 0 0 0;
    text-align: center;
}

.support-form-container {
    position: relative;
    z-index: 10001;
}

.support-form-input,
.support-form-textarea,
.support-form-select {
    background: #1a1a1a !important;
    color: #fff !important;
    border: 2px solid #444 !important;
    border-radius: 8px !important;
    padding: 15px !important;
    font-size: 15px !important;
    width: 94% !important;
    transition: all 0.3s ease !important;
}

.support-form-select {
    width: 100% !important;
    cursor: pointer !important;
}

.support-form-textarea {
    line-height: 1.6 !important;
    resize: vertical !important;
    position: relative;
    z-index: 10002;
    pointer-events: auto !important;
}

.support-form-input:focus,
.support-form-textarea:focus,
.support-form-select:focus {
    border-color: #4CAF50 !important;
    box-shadow: 0 0 10px rgba(76, 175, 80, 0.3) !important;
    outline: none;
}

.support-form-submit {
    background: linear-gradient(135deg, #4CAF50 0%, #45a049 100%) !important;
    color: white !important;
    padding: 15px 40px !important;
    border: none !important;
    border-radius: 8px !important;
    font-weight: 600 !important;
    font-size: 16px !important;
    text-transform: uppercase !important;
    letter-spacing: 1px !important;
    box-shadow: 0 4px 15px rgba(76, 175, 80, 0.3) !important;
    transition: all 0.3s ease !important;
    cursor: pointer !important;
    width: 98% !important;
    position: relative;
    z-index: 10002;
    pointer-events: auto !important;
}

.support-form-submit:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(76, 175, 80, 0.4) !important;
}

.support-form-submit i {
    margin-right: 8px;
}

/* Form Yardımcı Class'lar */
.form-spacing {
    margin: 15px 0;
}

.form-submit-container {
    text-align: center;
    margin-top: 25px;
}

/* Genel Icon Stilleri */
.support-limits-title i,
.support-stats-title i,
.support-form-title i {
    margin-right: 8px;
}

.support-ticket-header h3 i {
    margin-right: 8px;
    color: #4CAF50;
}

.support-stats-title i {
    color: #4CAF50;
}

.support-view-btn i {
    margin-right: 4px;
}

/* Boş Durum */
.support-empty-state {
    text-align: center;
    background: linear-gradient(135deg, #34495e 0%, #2c3e50 100%);
    padding: 40px;
    border-radius: 10px;
    box-shadow: 0 4px 15px rgba(0,0,0,0.3);
}

.support-empty-icon {
    font-size: 48px;
    color: #4CAF50;
    margin-bottom: 20px;
    display: block;
}

.support-empty-title {
    color: #fff;
    margin: 0 0 10px 0;
    font-size: 20px;
}

.support-empty-description {
    color: #ccc;
    margin: 0;
    font-size: 14px;
}

/* View Button */
.support-view-btn {
    background: linear-gradient(135deg, #2196F3 0%, #1976D2 100%);
    color: white;
    padding: 6px 12px;
    border-radius: 15px;
    text-decoration: none;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    transition: all 0.3s ease;
    display: inline-block;
}

.support-view-btn:hover {
    transform: scale(1.05);
}

/* Alert Stilleri */
.alert-title {
    font-size: 16px;
    font-family: Tahoma, sans-serif;
}

.alert-title.success {
    color: #4df409;
}

.alert-title.error {
    color: #ff3333;
}

/* Ticket Mesaj Stilleri */
.ticket-message {
    position: relative;
}

.message-date {
    float: right;
    font-size: 12px;
    color: #999;
}

/* Ticket Tablo Stilleri */
.ticket-id {
    font-weight: 600;
    color: #4CAF50;
}

.ticket-category {
    text-transform: capitalize;
    color: #ccc;
}

.ticket-date {
    color: #ccc;
    font-size: 12px;
}

/* Reply Count */
.reply-count {
    color: #27ae60;
    font-size: 12px;
    margin-left: 10px;
}

/* Text Align Yardımcıları */
.text-center {
    text-align: center;
}

.text-left {
    text-align: left;
}

.text-right {
    text-align: right;
}

/* Responsive */
@media (max-width: 768px) {
    .support-stats-table td,
    .support-limits-table td {
        display: block;
        width: 100%;
        margin-bottom: 10px;
    }
    
    .support-ticket-table {
        font-size: 12px;
    }
    
    .support-ticket-table th,
    .support-ticket-table td {
        padding: 8px 5px;
    }
}